LiuGong renews global agreement with Cummins

LiuGong Machinery Corp., a global leader in manufacturing a full line of extreme duty equipment and part of China-based Guangxi LiuGong Group Co. Ltd., has signed a global service and service parts agreement with Cummins Inc., headquartered in Columbus, Indiana, renewing an agreement between the two parties originally constructed in March 2014. The current version optimizes the list of engines and territories covered, as well as the parts supply chain.

The signing ceremony was held at Bauma 2016, April 11-17, in Munich, one of the world’s leading trade fairs for construction, building material and mining machines as well as construction vehicles and equipment.

The renewal of the agreement, signed by both Luo Guobing, vice president of LiuGong, and Hugh Foden, executive director of off-highway engine business at Cummins, marks an enhanced global cooperation between the parties.

According to the agreement, service and parts supply will be managed directly from LiuGong dealers in the territories and for these engines agreed, while Cummins will help LiuGong to provide claim settlement, technical support and training for dealers. In the agreed regions, through the designated channel by Cummins, LiuGong parts distribution centers will directly provide services parts to dealers in the region. This partnership renewal will ensure both sides leverage each other’s global resources, achieve win-win cooperation in business mode, optimize parts supply chain and improve the aftermarket service in overseas business, according to the companies.

Guobing  says, “Overall, the new agreement combines LiuGong’s global dealer network and Cummins’ engine and technical support network. It helps us to realize the one-stop service and speed up the after-sales support response speed therefore enhance customer satisfaction.”

For more than 55 years, LiuGong Machinery Corp. says it has been a leader in China’s construction equipment manufacturing industry. From building the country’s first modern wheel loader, LiuGong has evolved to become one of the fastest growing, global, CE companies in the world offering a full line of extreme duty, intuitive machines for construction equipment owners constantly challenged to do more with less.

Cummins Inc. designs, manufactures, distributes and services diesel and natural gas engines and related technologies, including fuel systems, controls, air handling, filtration, emission solutions and electrical power generation system. The company employs 55,000 workers worldwide.