Fuchs appoints customer support leader
Fuchs appoints customer support leader
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Fuchs, with its U.S. headquarters in Louisville, Kentucky, has announced an appointment to the North American after-sales support team. Noah Devine will lead all aspects of service, parts and warranty efforts for the material handlers and will work closely with distributors and customers to develop training and support programs. He will report directly to Thomas Sandrock, the global director of product support and quality at the Fuchs factory in Germany. He is tasked with improving customer support response time throughout the United States, Mexico and Canada.
"Noah brings to Fuchs a well-rounded background in the recycling industry and the unique experience of being a material handler customer for many years," says Jon Van Ruitenbeek, business line director and president of Fuchs North America. "He appreciates the urgency from the customer’s perspective to quickly resolve an issue with a machine in the field, and he is the right addition to our support team.”
Before joining Fuchs, Devine was the recycling maintenance manager for Republic Services in Lakeland, Florida. He also worked as the U.S. asset and operations Manager for OneSteel Recycling and as the asset manager for Schnitzer Steel’s metals recycling business (MRB). Devine also served in the United States Marine Corps and spent five years as the lead instructor of the Diesel Technology Program at TAD Technical Institute in Chelsea, Massachusetts.
“I have many years of firsthand experience with operating and maintaining Fuchs material handlers, and I have experienced the many advantages Fuchs purpose-built handlers offer our customers in the recycling, scrap, port and logging industries,” Devine says. “I share in the company’s vision and look forward to my role in helping to advance Fuchs material handlers in North America to the market-leading position that they already enjoy in many other markets around the world.”
Devine will work with Fuchs distributors and customers from the Fuchs North American headquarters. He can be reached directly at 502-200-4650 or via email at [email protected].
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Source: Recycling Today
Fuchs appoints customer support leader
<![CDATA[Fuchs, with its U.S. headquarters in Louisville, Kentucky, has announced an appointment to the North American after-sales support team. Noah Devine will lead all aspects of service, parts and warranty efforts for the material handlers and will work closely with distributors and customers to develop training and support programs. He will report directly to Thomas Sandrock, the global director of product support and quality at the Fuchs factory in Germany. He is tasked with improving customer support response time throughout the United States, Mexico and Canada. "Noah brings to Fuchs a well-rounded background in the recycling industry and the unique experience of being a material handler customer for many years," says Jon Van Ruitenbeek, business line director and president of Fuchs North America. "He appreciates the urgency from the customer’s perspective to quickly resolve an issue with a machine in the field, and he is the right addition to our support team.” Before joining Fuchs, Devine was the recycling maintenance manager for Republic Services in Lakeland, Florida. He also worked as the U.S. asset and operations Manager for OneSteel Recycling and as the asset manager for Schnitzer Steel’s metals recycling business (MRB). Devine also served in the United States Marine Corps and spent…